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Q & A
Activities and prices
Activities and prices
Meeting point
How do I know the meeting place for my activity?
Pick up information
How do I know if hotel pickup is included in the activity?
How can I have my hotel pick-up time?
Are all hotels served by the provider?
Can I be picked up at a non-hotel address?
Can you book my accommodation ?
Accessibility
Is the activity accessible to a person with disability ?
Pass use
How does my Rome and Vatican Pass work?
How does my Explorer Pass New York work?
How does my New York CityPass work?
Helicopter
Can we be with other people during the flight?
How many people can board a helicopter?
Why is weight asked?
Harry Potter
Is my Ceetiz voucher the official ticket to enter the Warner Bros Studios ?
Can my companion enter for free if I am a person with reduced mobility for the Warner Bros Studios?
Can I take the bus to the Harry Potter Studios and return to London on my own?
Las Vegas Wedding
Is the marriage certificate recognized in France?
Do we need to collect official documents in advance?
How to obtain my pictures ?
Transfers
What time should I provide when booking a transfer?
How do I find out the pick-up time for a transfer ?
Why is hotel pickup scheduled several hours in advance?
Shows
Can I know my seat numbers in advance for Broadway show ?
If I book for several people in one order, am I guaranteed to be placed together?
Prices
What does a call-up price mean?
Pricing and billing method: what you need to know about the price of the activities offered by Ceetiz
Why has the price of my activity changed from one day to the next?
Language
How do I know the languages available for my service?
Pets
Are pets allowed?