ANCV Holidays checks : process to pay

Once your cart is complete, you will be offered the option to pay using ANCV holiday checks during the online payment step.

Procedure:

1. Proceed with payment by credit card.

2. Wait for the final confirmation of your activity(ies).

3. After confirmation, print, fill out, and sign the form.

4. Send the completed and signed form by registered mail with acknowledgment of receipt to the following address:
   Ceetiz, 158 ter rue du Temple, 75003 Paris, France

5. The holiday vouchers must be made payable to Ceetiz and noted in the “Service Provider Details” section on the voucher.

After Ceetiz receives your completed form and holiday vouchers, you will be reimbursed for the voucher amount, minus the processing fees applied by Ceetiz as follows:

• €5 for orders under €100

• €8 for orders between €100 and €150

• €10 for orders over €150

Refunds will be processed within a maximum of 30 business days (approximately 1.5 months) from receipt at our office. Ceetiz will not confirm receipt of your vouchers; please keep the postal acknowledgment as proof.

IMPORTANT:

1. Refunds of your credit card payment will only be processed upon receipt of the complete file. Any incomplete or non-compliant submissions will incur an additional €5 handling fee and will not be processed in time. No complaints will be accepted.

2. Ceetiz is not responsible for ANCV vouchers sent by regular mail (non-registered). Ceetiz will only verify the contents upon opening at its offices and cannot be held liable for postal errors, opened mail, or discrepancies in amounts.

3. If the amount of holiday vouchers exceeds the booking total, the difference will not be refunded.

4. Vouchers sent without their stub, or with erasures, markings, or alterations, will not be accepted or reimbursed.

5. Only valid vouchers will be accepted.

6. In case of cancellation, the booking amount minus any cancellation fees will be refunded as a credit or gift card. The amount paid by credit card will be refunded by bank transfer.

7. Vouchers will never be refunded without a prior paid booking on Ceetiz.

8. If the vouchers are not in the name of the main traveler or the Ceetiz account holder who made the booking, a photocopy of the beneficiary’s ID must be provided.

9. Vouchers sent more than 30 days after the trip will no longer be accepted.

10. E-ANCV vouchers (dematerialized vouchers) are not accepted.