Modifications, cancelations and claims
- The customer wants to cancel an activity: what should I do?
- How do I cancel a participant?
- If the activity is cancelled bu the provider, is it refunded?
- The customer's activity has been cancelled on the spot by the service provider: how can I get a refund?
- How are refunds made following a cancellation or complain ?
- How can I obtain a credit note following a cancellation?
- My customer had a problem during his activity: where can I fill complain ?
- How can I find out about cancellation policy ?