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  1. Q & A
  2. I am a professional (travel agency, tour operator...)
  3. Aditional information

Aditional information

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  • What is the purpose of the "good to know" on the activity page? Is it the same as the one on the voucher?
  • What kind of services does Ceetiz offer?
  • What do CE and RE references mean?
  • What information do I need to book ?
  • What should I note in "internal reference"?
  • How long does it take to confirm a pending booking ?
  • Is it possible to have the name of the provider before booking?
  • What does "refused by the provider" mean?
  • How do I know if an activity is in free sale (immediate confirmation) ?
  • Can a free-sale activity be refused?
  • What does "open date" mean?
  • How do I know if the price is a net or a public price ?
  • After receiving booking confirmation, is the net price mentionned on the ticket?
  • Does the voucher have to be printed?
  • Is the booked activity private?
  • Why is the desired date grayed out?
  • Why is the activity marked "available soon"?
  • How can I find out the maximum number of participants for an activity?
  • Why can't I find a specific activity?
  • I have a group/private tour request. Who should I send it to? What information should I provide?
  • Is it possible to open an activity not offered by Ceetiz?
  • I'm a travel agent : am I entitled to discount rates?
  • What is a cart code?
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